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Email [email protected]. Include your Glimmer version (Settings) and what you were doing.

Common questions

• License key won't activate: check that you are online and the key is copied whole. If it is active on another PC, use "Remove from this PC" in Settings, License there first.
• Moving to a new PC: remove the license from the old PC, then enter the key on the new one.
• Free hours used up: analysis and export need a key after the trial. Get one on the download page.
• Privacy: your video is never uploaded. What the license check sends.

More: how it works, terms.